FREE CA DELIVERY OVER C$200
FREE CA DELIVERY OVER C$100
FREE CA DELIVERY OVER C$200
FREE CA DELIVERY OVER C$100
Yes, Orising products are safe to use with hair extensions. They gently cleanse the scalp and care for natural hair without damaging capsules or bonds.
Yes, Orising has a dedicated Helianthi Color Protection line that helps maintain vibrancy and shine in colored hair while reducing the risk of color fading.
Most Orising products do not contain aggressive ingredients and are generally suitable for use. However, we recommend consulting with a healthcare professional before use during pregnancy or breastfeeding.
Yes, Orising offers the CalmOrising line, designed specifically for sensitive scalps. It helps restore balance and reduce discomfort. If you have known allergies or hypersensitivity, please review the ingredients and perform a patch test before use.
Many Orising shampoos and lotions are formulated for regular use. More intensive products, such as masks or peels, are recommended 1–2 times per week
No, Orising does not use hormonal components in its formulas
Yes, Orising products can be combined with other brands. However, the best results are usually achieved when the Orising system is used consistently.
The recommended duration is 6 to 12 weeks. Initial improvements may be noticeable within 3–4 weeks, but consistent use over the full course is important for long-lasting results.
Yes, Orising shampoos, lotions, and masks are suitable for home use. For personalized protocols, we recommend consulting a specialist or trichologist.
Most Orising products are vegan-friendly, but some may contain naturally derived ingredients such as beeswax.
No, Orising does not test its products on animals.
Many Orising products are free from sulfates, parabens, and gluten. This information is always stated on the packaging. However, some items, such as Essential Fluid for Split Ends, may contain silicones to help protect hair from breakage
Orising products are formulated with a high percentage of natural plant extracts, essential oils, and phyto-complexes.
Yes, Orising production complies with GMP and ISO standards. The brand focuses on eco-conscious and safe formulations.
Yes, the expiration date is clearly indicated on each package.
Store in a cool, dry place, away from direct sunlight.
Not recommended, as the effectiveness and safety of the product may decrease after expiration.
All Orising products are made in Italy.
Orising combines scientific research with natural ingredients, specializing in scalp-focused care and offering solutions tailored to diverse hair and scalp needs.
Orising is a professional salon brand with a trichology-based approach, often recommended by specialists.
Orising products are available in partner salons and through the official Orising Canada website via distributor UKRINCA Beauty Expert Inc.. They are also available in certified salons, clinics, and with trained trichologists.
Yes, you can place an order online with delivery across Canada.
Orising is a professional brand available in salons, clinics, and through official partners.
Please contact our team at info@orising.ca and we will provide partnership details.
You can use our Orising showroom map available on the Orising Canada website.
Orders are processed within 1–3 business days, excluding weekends and Canadian public holidays. Once shipped, you will receive an email confirmation with a tracking number.
We currently ship within Canada only. Delivery to P.O. Boxes or international addresses is not available.
Shipping is free for orders over C$200 (before taxes). For orders under C$200, shipping costs are calculated at checkout.
Estimated delivery time is 3–10 business days, depending on your location. Deliveries to remote areas may take longer.
Yes, express shipping is available for an additional fee
If your order arrives damaged or is lost, please contact us within 7 days at 📧 info@orising.ca. We may require photos of the damaged items and packaging to process your claim.
Due to hygiene and health regulations under the Food and Drugs Act, cosmetics are not eligible for return or exchange if opened or used. Returns are accepted only if you received the wrong product, if the item arrived damaged or defective, or if the product is unused, sealed, and in its original packaging.
Please contact us within 14 days of delivery at 📧 info@orising.ca. Return shipping costs are the buyer’s responsibility unless the error was ours. Unauthorized returns will not be accepted.
Approved refunds will be issued back to your original payment method within 5–10 business days after inspection.
Orders may be cancelled within 12 hours if they have not yet shipped. Please contact us at 📧 info@orising.ca. After this period, cancellations may not be possible.
We are not responsible for delays caused by carriers, weather conditions, or customs. This policy does not limit your rights under Canadian consumer protection law.
