Privacy Policy

Last updated: June 24, 2025

1. About Us

ORising Canada, Inc. (“we”, “our”, “us”) operates the website orising.ca (the “Site”) and sells cosmetic products online.
Contact: info@orising.ca • +1 437 777 5594
Designated Privacy Officer: Privacy Compliance Officer

2. Scope

This Policy applies to personal information collected from individuals located in any province or territory of Canada, in accordance with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and, for residents of Quebec, An Act to modernize legislative provisions as regards the protection of personal information (“Law 25”).

This Policy reflects our commitment to full compliance with Canadian federal and provincial privacy laws, including PIPEDA and Law 25.

3. What We Collect

4. How We Use Personal Information

To fulfil and deliver your order

To create and manage your account

To provide customer support

With explicit consent, to send marketing communications

To comply with legal obligations (tax, bookkeeping)

5. Legal Basis for Processing

We collect, use and disclose personal information with your knowledge and consent, except where otherwise permitted or required by law (PIPEDA s.7). Consent may be withdrawn at any time (see § 9).

6. Cookies & Tracking

We use both first-party and third-party cookies for the following purposes:

Essential cart & checkout functions (WooCommerce)

Aggregated analytics (Google Analytics 4 with IP anonymisation)

Remembering language / currency preferences

Your consent for non-essential cookies is obtained via the cookie banner powered by [Cookie Plugin Name]. For more detail, please refer to our Cookie Policy.

7. Disclosure of Personal Information

We may share your personal information only with the following third parties:

Payment processors (Stripe, PayPal)

Logistics providers (Canada Post)

Analytics and marketing platforms (e.g. Google, Meta) — only with your prior consent

All third parties are contractually obligated to protect personal information in compliance with PIPEDA and, if applicable, the EU Standard Contractual Clauses (SCCs) for cross-border data transfers.

8. Storage & Security

Data is stored on secure servers located in Canada and protected by industry-standard encryption in transit (TLS 1.3) and at rest (AES-256). We retain order records for 7 years to meet tax and legal obligations, after which they are securely deleted.

9. Your Rights

Under PIPEDA and Law 25, you have the right to:

Access your personal information

Request corrections or deletion

Withdraw consent for marketing or cookies

File a complaint with the Office of the Privacy Commissioner of Canada (OPC) or the Commission d’accès à l’information (Quebec)

To exercise any of these rights, contact us at info@orising.ca.

10. Changes

We may update this Policy from time to time. Any material changes will be communicated via the Site and, where appropriate, by email.

Need help? Contact our Privacy Officer at info@orising.ca