Privacy Policy

ORising Canada, Inc.

Last updated: June 24, 2025 PIPEDA · Law 25 Compliant

01

About Us

ORising Canada, Inc. ("we", "our", "us") operates the website orising.ca and sells professional haircare products online.

02

Scope

This Policy applies to personal information collected from individuals located anywhere in Canada, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, for residents of Quebec, An Act to modernize legislative provisions as regards the protection of personal information (Law 25).

03

What We Collect

Category	Examples	Purpose
Identification	Name, postal address, phone, email	Order processing, account creation
Transaction	Products purchased, payment method (tokenized)	Billing, fraud prevention
Technical	IP address, device type, browser, cookie ID	Site security, analytics
Marketing	Newsletter opt-in status, preferences	Email offers with express consent

04

How We Use Personal Information

•  To fulfil and deliver your order

•  To create and manage your account

•  To provide customer support

•  To send marketing communications only with your explicit consent

•  To comply with tax, bookkeeping and other legal obligations

05

Legal Basis for Processing

We collect, use, and disclose personal information with your knowledge and consent, except where otherwise permitted or required by law under section 7 of PIPEDA. Consent may be withdrawn at any time, subject to legal or contractual restrictions and reasonable notice.

06

Cookies & Tracking

We use first-party and third-party cookies for the following purposes:

•  Essential cart and checkout functions

•  Aggregated analytics, including Google Analytics 4 with IP anonymisation

•  Remembering language and currency preferences

Your consent for non-essential cookies is obtained through our cookie banner. For additional information, please refer to our Cookie Policy.

07

Disclosure of Personal Information

We may share personal information only with service providers required to perform functions related to operating our business, including:

•  Payment processing providers

•  Shipping and logistics providers

•  Website hosting, security and technical service providers

•  Analytics and marketing platforms where the required consent has been provided

Service providers are required to use personal information only for the services they provide to us and to apply appropriate privacy and security safeguards.

08

Storage & Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or loss. Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal, tax, accounting, and regulatory obligations.

09

Your Rights

Subject to applicable law, you may have the right to:

•  Request access to your personal information

•  Request correction of inaccurate or incomplete information

•  Withdraw consent for marketing communications or non-essential cookies

•  Request information about how your personal information is used and disclosed

•  File a complaint with the Office of the Privacy Commissioner of Canada or, for Quebec residents, the Commission d'accès à l'information

To exercise any of these rights, contact us at info@orising.ca.

10

Changes to This Policy

We may update this Policy from time to time to reflect changes to our practices, services, or legal obligations. The updated version will be published on this page with a revised "Last updated" date. Where appropriate, material changes may also be communicated by email or through a notice on the website.

ORising

Questions? info@orising.ca